We are a group of volunteers who meet regularly to look at how improvements can be made to the Practice that will be of benefit to all of us who are patients.
The group would like to have the views of a wide range of people as possible.
We aim to do this in two ways:
- By encouraging as many patients to attend our meetings.
- 2ou can be part of a wider network if you don’t want to attend meetings: we can liaise with you by email or post and capture your views and suggestions.
We want to make sure that all our patients are represented, so we would like people of different ages, cultures and needs to let us know their views.
The Group is not a complaints group – there are other procedures in place to deal with complaints – however, we do need your views and suggestions.
There are two suggestion boxes in the main waiting room, please use them. There are suggestion slips to be completed on the notice board at the side of the double doors leading to the doctors consulting rooms. Pleas fill a form in if you have any points about how the Practice can be improved.
The Group will try to implement any suggestions made or inform you why it may not be possible. We really value your input.
If you would like to bring a particular topic to the group’s attention for discussion, please contact Mrs C Wilson, Practice Manager who will add the item to the agenda.
Riverside Patient Participation Group – updated April 2016